Careers

Center for Knowledge Societies (CKS) is India’s leading innovation consulting practice which helps organizations systematically develop context specific products, services, and system based on an understanding of user needs and behavior. CKS’ structured approach to user-centered innovation has helped corporate’s, nonprofits and governing organizations in emerging economies all over the world. CKS’ cross-sectoral working expertise spans across healthcare, financial products and services, education, IT and telecom, consumer durable, and agriculture.

In partnership with Bill and Melinda Gates Foundation and the Government of Bihar, CKS has launched the Bihar Innovation Lab in 2014 which aims to apply a user-centered approach to the design of public health service delivery in order to address the critical public health challenges of Bihar. CKS is also currently running the READ Alliance, a project funded by USAID, which focuses on the development and promotion of reading skills amongst primary school age children using mobile technologies.

CKS is in the process of transitioning into the Vihara Innovation Network. While the nature of the work described above remains the same, we are exploring new areas of work in public sector innovation as well as impact incubation and investments. Please find below current job openings.

Current Job Opportunities:

1. Sr. Qualitative Researcher – Public Health 

Vihara is a user centered driven social impact enterprise. Our work involves working on some of the most pressing challenges in Public Health such as Immunization, Quality of care, Maternal & Child health. Vihara works along the complete cycle of innovation – from using ethnographic research to gather behavioral insights, designing innovative solutions to address complex systemic challenges, to working with relevant partners to create implementation pathways for ideas to become real and aid uptake of innovations.

We are an extremely agile organization, with roles and functions that cut across disciplines, and are looking for people who are comfortable handling multiple responsibilities, have a managerial bent of mind, and most importantly who are as dedicated as us in achieving meaningful social impact.

We are currently engaged on projects from a variety of verticals such as Family Planning, WASH, MCH & Nutrition, and are looking for a seasoned Public Health professional with experience in research & implementation of public health projects, an understanding of the design process and the ability to lead multidisciplinary teams, to join our team on a full time basis.

Designation: Sr. Qualitative Researcher – Public Health

Location: Delhi

Experience : 6+ yrs in Public Health, experience working on healthcare projects in rural India is important

Responsibilities:

  • Manage qualitative Research projects through all stages of the research process;
    1. Translating strategic questions and objectives into research projects
    2. Determine appropriate methodologies, sampling structures and brief local recruiters on recruitment
    3. Produce discussion guides for data collection for variety of projects
    4. Brief moderators before research to communicate research objectives, and ensure the guide is clear
    5. Analyse transcripts and produce reports addressing defined research objectives, keeping in mind broader strategy
    6. Understanding around Market research, Consumer segmentation, family typologies, social behavioral research is a must.
  • Communicate research findings both internally and externally – presentations, reports and briefings
  • Develop content knowledge for supporting project teams in designing project interventions
    1. Develop an understanding of market landscape around Public health, upcoming projects, partners data-base knowledge.
    2. Collaborating with & guiding the design team in iteratively implementing innovations in the field
    3. Conceptualization and delivery of Research projects, while leading a team of design & research associates
    4. Developing implementable programs out of Vihara’s existing suite of innovations in public health, and building implementation pathways and partnerships
    5. Providing technical inputs and feedback to the design team, to make our innovations relevant from a Public Health perspective.
  • Being a  focal point for management of stakeholder engagements and communications with  Government health departments, community, donors & partner organizations
    1. Building & maintaining partnerships with relevant technical & implementing organizations
    2. Building intelligence on public health priorities of donors & govt. Stakeholders through stakeholder engagement, conferences & events
    3. Co-creating proposals & concept notes with partners & donors
    4. Attending client meetings as a public health technical expert, and representing Vihara’s work in the domain

Some Key skills :

  • Delivering projects on time and budget, while managing a multidisciplinary team 
  • Experience working in Public Health, and deep understanding of Public Health infrastructure in India
  • Very good verbal & written communication
  • Ability to work with designers & understand the design & innovation process
  • Concepting programs, writing concept notes and proposals

Interested?  Email your resume, writing samples, and / or portfolios to our HR Manager at vihara@vihara.asia

2. Sr.Communication Designer

Vihara is seeking a Senior Communications Designer who is exceptional at understanding complex issues and articulating them effectively and is equipped to generate methods and processes for solving communication problems using design thinking, analytical and problem-solving capabilities. We are looking for a designer who is capable of building information architectures, envisioning and implementing an overarching content strategy and flow, with a coherent communication style to program deliverables.

You should have expertise in understanding visual semantics, the psychology and cognition of visual design, information design, editorial design, typography, and a strong interest in design research, storytelling.

High level of skills in Adobe Creative Suite (Photoshop, InDesign, Illustrator) and presentation softwares and a nuanced understanding of relevant graphic design disciplines: print, web, information, UI/UX, and packaging. Skills in video/filmmaking, exhibition design, animation, photography, etc. are good to have.

 ABOUT THE PROJECT

Vihara is commencing a year long human centered innovation implementation program called ‘Make Home a Safe Space’, funded by a well known international donor, to prototype, trial and propose a practical model of intervention to enable healthy behaviors around home based child-care, in particular around safety and hygiene of food and water consumed by children. For this program, we aim to specifically prevent behaviors around the consumption of contaminated food and fecal or chemically contaminated water that are the prime perpetrators of repeated cycles of diarrhea and other waterborne diseases, impairing absorption of nutrients and exacerbating malnutrition and hidden hunger. The project will use and participatory approach to field prototyping by convening a group of experts and partners in the space of nutrition, water and sanitation, on ground implementer, and beneficiary families. This program aims to reduce malnutrition, stunting, repeated re-infection and hidden hunger.

Designation: Communications Designer

Location: Delhi

Experience: 2-4 years

Project Duration- 4 months with a possibility of further extension

Date of Joining- ASAP

 Educational Qualifications: Bachelors or Masters Degree in Visual Communication / Communications Design / Media Arts / Media and Communication

 Required Skills & Experience

  • Excellent storytelling and narrative building ability, with prior experience in strategic communications for large scale service design / design research projects
  • Excellent written and verbal communication in order to accurately and creatively communicate the team’s work, with prior experience in copywriting and creative writing for a range of audiences
  • Excellent analytical and editorial skills and the ability to synthesise and draw connections across a breadth of information in captivating ways
  • Strong visual design sensibility, with experience in art direction and visual storytelling through a range of mixed media, including but not limited to photography, videography, animation, illustration, storyboarding etc.
  • Creative leadership skills in order work independently as well as collaboratively with a multi-disciplinary team.
  • Innovative problem solving skills demonstrated in day to day management, and the ability to handle crisis situations appropriately
  • Effective planning and time management skills for effective task management

Key Job Responsibilities

  • Envision and implement the overarching content strategy and communication style for the program, in close coordination with the project team, client and relevant project partners
  • ‘Connect the dots’ by creating high level project communication materials that illustrate a clear program narrative and strategy, at various stages of the program
  • Provide strategic direction to all project content through envisioning structures, templates, communication style, and visual language
  • Work closely with relevant team members, and design partners on creatively packaging insights and field learnings into inspiring and visually rich innovation narratives.
  • Support the project manager and team with client reporting
  • Regularly aggregate and disseminate crucial project knowledge through lab notes, high films, videos, info-graphics, posters, and other knowledge artefacts, using various media
  • Document project processes, and capture pivotal design decisions and turning points through the program.
  • Curate and manage the program’s online presence including its website, blog, and other social media platforms
  • Coordinate seamlessly with the program team, design advisors, graphic designers, external vendors for developing, editing, rendering and publishing communication material
  • Maintain a robust archive of all project communication materials complete with introductory blurbs, out-briefs, project documentation, imagery

Advantages

  • Good knowledge of the design process with prior experience with design research
  • Experience with creative branding and designing communication campaigns
  • Experience with working for development oriented organizations or clients

Interested candidates can email their resume, writing samples, and / or portfolios to HR Manager at vihara@vihara.asia

3. Design Researcher

Designation: Design Researcher

Location: Delhi

Experience: 1-2 years

Date of Joining: ASAP

Educational Qualifications:

Bachelors or Masters in Design (Information Design, Communication Design, Graphic Design, Visual Communication, Design Strategy, Design Management, or Service Design)

Here’s what the job looks like:

  • Participate in the planning and design of qualitative research studies including screening, recruiting, and developing field instruments
  • Conduct fieldwork in a variety of locations utilizing an array of ethnographic techniques and best practices
  • Participate in rigorous analysis and synthesis process, identifying patterns, key insights, and opportunities
  • Translate and prioritize opportunities into business implications.
  • Frame research findings to present a compelling, actionable story
  • Create field, interim and project reports
  • Contribute actively to the company’s blog and share knowledge created during the course of project through social media platforms
  • Represent the organisation nationally and internationally through conferences, convenings, meetings, as well as other outreach activities including knowledge dissemination and business development

You own this if you have:

  • Experience writing content and creating supporting visuals for project deliverables (decks, concept sketches, design criteria, user criteria)
  • Data visualization capabilities (create diagrams, illustrations and frameworks)
  • Proven ability to plan, create supporting materials and facilitate workshops, ideation and co-creation sessions
  • Tendency to adopt collaborative approaches to problem solving and ideation
  • Ability to differentiate and lead convergent and divergent brainstorming activities
  • Ability to generate quick, diverse and several concepts during ideation and brainstorming sessions
  • Good planning and time management skills for effective task management
  • Keen to learn and open to new ways of working
  • Excellent verbal and written communication skills

Extra Credit:

  • Social media savvy
  • Cloud evangelist
  • Design software maestro

Interested candidates can send in their application, writing samples/ portfolios to vihara@vihara.asia with the subject line Design Researcher Position.

4. Strategic Partnership Manager

Designation: Strategic Partnerships Manager

Location: Delhi

Experience: 4-6 years

 Educational Qualifications:

 Masters in Public Health, Master of Business Administration (Health)

 Required Skills & Experience

  • 3+ years professional experience, 1-2 years in the partnerships/marketing industry a plus
  • Experience in building and managing successful partnerships with demonstrated ability to initiate and grow strategic relationships.
  • Excellent written and verbal communication skills. Ability to create and formulate a partnership vision, strategy, and execution plan.
  • Excellent business acumen and ability to develop business proposals, concept notes and content pitches.
  • Demonstrable analytical and written communication skills
  • Strong evidence of strategic thinking and ability to identify opportunity areas
  • Analytical and influential with experience of presenting and negotiating effectively while building strong partnerships
  • Experience of working in a specialised services environment
  • Ability to network with senior key stakeholders
  • Innovation and solution focused
  • Strong understanding of the online and offline media landscape for networking and outreach purposes.

Key Job Responsibilities

  •  To understand the subject matter of the project thoroughly and find strategic alignments with partners
  • Quickly learn of new emerging content with regards to the project and analyze it to develop early strategies or ideas around it.
  • Identify areas for strategic growth and partnerships across the health sector and develop strategies for these opportunities based on evaluating Vihara’s quantitative and qualitative research work and health sector current focus and mandates.
  • Research, Outreach & Co-ordinate with teams, develop pitches and concept notes and follow up to close new partnerships.
  • Build and maintain relationships with leaders across the organization as well as with industry and professional networks to facilitate business development initiatives.
  • Collaborate with the program teams to develop new and innovation solution plans that support relevant partner networks.
  • Planning, coordinating and organizing partner convenings and developing collaterals for them.

Advantages

  • Prior experience of working in Public Health

 Interested candidates can email their resume, writing samples, and / or portfolios to HR Manager at vihara@vihara.asia

 

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